Stories Reviews

At Stories.com, customers have multiple payment options. They can choose to pay with MasterCard, VISA, American Express, Discover, or use PayPal. Additionally, Klarna is available as an alternate payment method, allowing the purchase to be split into 4 interest-free payments. The first payment is charged when the order is shipped, and subsequent payments are automatically charged every two weeks. For security, all transactions are encrypted, and card details are processed in compliance with the international security standard PCI DSS. Payments are only taken when orders are dispatched, and the currency used for transactions is the US dollar.

At Stories.com, the return policy allows customers to return items within 30 days if they are not fully satisfied. A fee of 25 USD is charged for returns, which is deducted from the refund. Refunds are processed using the same payment method used for the purchase, typically within 14 days after the returned items are received at the warehouse. Items marked as Final Sale cannot be returned. For shipping, Economy service is free for account holders, while guest users are charged 5 USD. Orders are delivered within 3-8 business days under Economy shipping. Standard shipping costs 8 USD and delivers within 1-5 business days, and Express shipping is available for 29 USD with next business day delivery if ordered by 12 pm EST Monday–Friday. Express service is not available for Alaska and Hawaii.

The price range for products at Stories.com varies widely to cater to different budgets and preferences. Customers can find items such as relaxed T-shirts starting at around $29, while more premium offerings like silk-blend knit tops and satin midi dresses are priced at approximately $119 and $139 respectively. For those looking for high-end options, there are products like floral-appliqué midi dresses by Susan Fang available for $399. This range ensures a variety of choices for shoppers seeking everything from casual wear to more luxurious and intricate designs.

Stories's standard home delivery costs 20 USD and takes 4-6 working days after receiving your order confirmation, excluding customs processing times.

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If you are not fully satisfied with your order, you have 30 days to return it. It costs 25 USD to make a return, which will be deducted from your refund. Refunds will be processed by the same payment method used for the purchase within 14 days after receiving the returned item(s) at Stories warehouse.

You can expect to receive a refund within 14 days of sending back the returned item(s) to Stories warehouse.